Last updated: May 13, 2026
Provvista ("we," "us," or "our") operates the website at provvista.polsia.app. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
When you place an order, we collect:
We do not store payment card numbers, CVVs, or bank account details. All payment processing is handled by Stripe, Inc. Payment data is transmitted directly to Stripe over encrypted connections. Stripe's privacy policy is available at stripe.com/privacy.
When you visit our site, we may automatically collect:
This information is collected via server logs and analytics tools and is used in aggregate to improve site performance.
We use browser localStorage (not traditional cookies) to maintain your shopping cart between sessions. This data stays on your device and is not transmitted to our servers until checkout. We do not use advertising cookies or third-party tracking pixels beyond basic site analytics.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We use Stripe to process payments. When you check out, your payment information is submitted directly to Stripe. Stripe may collect additional information pursuant to their own privacy policy. See stripe.com/privacy.
Your order data (name, email, shipping address, order details) is stored in a PostgreSQL database hosted by Neon Technologies, Inc. Neon's infrastructure is hosted on AWS and subject to their security standards. See neon.tech/privacy-policy.
Our website is hosted on Render. Server logs processed by Render may include IP addresses and access information. See render.com/privacy.
We retain order information for a minimum of 7 years to comply with tax and accounting obligations. If you request deletion of your personal information, we will remove it from active systems where not required by law. Contact us at provvista@polsia.app to make a deletion request.
If you are a California resident, you have the right to:
If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, restrict, or erase your personal data, and to data portability. You may also lodge a complaint with your local supervisory authority.
To exercise any of these rights, email us at provvista@polsia.app. We will respond within 30 days.
We use industry-standard measures to protect your personal information, including TLS/HTTPS encryption in transit and access controls on our database. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy? Email us at provvista@polsia.app. We aim to respond within 2 business days.
Provvista is operated by Polsia, Inc. All rights reserved.