Last updated: May 13, 2026
We ship all orders via USPS Priority Mail — the best combination of speed, cost, and reliability for specialty food shipped to residential addresses anywhere in the US.
Free shipping on orders $100+ (Contiguous US). All other orders: flat rate by zone.
| Zone | Coverage | Flat Rate | Free Shipping Threshold |
|---|---|---|---|
| Contiguous US | 48 states | $12.00 | Free over $100 |
| Alaska & Hawaii | AK, HI | $18.00 | Free over $150 |
Shipping rates are calculated at checkout based on your delivery address. No surprises at payment.
All orders ship via USPS Priority Mail, with an estimated transit time of 2–3 business days for the contiguous US. Alaska and Hawaii may take 3–5 business days.
Why USPS Priority Mail? Three reasons: no residential delivery surcharge (UPS and FedEx charge $4–6 extra per package for home delivery), glass-bottle-friendly handling, and consistent 2–3 day transit for specialty food.
Tracking is included with every order. Your tracking number will be emailed once the label is created.
Orders placed Monday–Friday are typically processed and handed to USPS within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
During high-volume periods (holidays, product launches), processing may take up to 3 business days. We will email you if there is an unexpected delay.
We take packaging seriously. Olive oils, vinegars, and other glass-bottled products are packed with custom corrugated inserts designed to keep each bottle separated and cushioned — the same approach used by specialty wine and spirits shippers.
Our packaging spec:
If your order arrives damaged, see our Returns & Refund Policy.
We ship to US addresses only. Please verify your shipping address before completing checkout — we cannot reroute packages once they have been picked up by USPS. If a package is returned due to an address error, we will contact you to arrange reshipment (a reshipping fee may apply).
We do not ship to PO Boxes for orders containing glass bottles. For orders of dry goods only, PO Box delivery via USPS is available.
Once your order ships, you will receive a shipping confirmation email with your USPS tracking number. You can track your order at usps.com.
If your package has not arrived by the estimated delivery date, check your tracking number first. USPS occasionally experiences delays that are not reflected immediately in tracking.
If your package shows as delivered but you have not received it, check with neighbors and your building's mail area. If the package is genuinely missing, email provvista@polsia.app and we will open a USPS investigation and work with you toward a resolution.
Transit time estimates are provided by USPS and are not guaranteed. We are not responsible for delays caused by carrier operations, weather events, or circumstances outside our control. In exceptional cases of extended delay, contact us and we will do our best to help.
Questions about shipping? Email provvista@polsia.app. We aim to respond within 2 business days.
Provvista is operated by Polsia, Inc. All rights reserved.